If you wish to cancel an order you may do so at any time before the cutting date you are given in your confirmation email. In order to cancel an order you must email the studio and a full refund will be given.
Refund/Return (Dubplates)
Dub Studio offers a no-quibble guarantee on all of its dub plates. If you are not happy with the dub for whatever reason you may return the dub within one week of receipt for a full refund. We also offer a free recut on all dubs that skip when played back on a regular turntable. Again, the dub must be returned within one week of receipt to qualify for a recut. While we cannot cover the cost of you returning to dub to us, we will cover the cost of sending the recut back out to you.
Refund/Return (Masters)
We cannot offer a refund on any digital master or stem master. You can however ask for a preview before accepting the full and final master.
Privacy Policy
We take confidentiality and security very seriously at Dub Studio. We will not pass on your details to any third parties, and we will not keep a record of your credit or debit card details once a transaction has been processed. You can however view and edit your contact details by logging into your account.
